AVG (AU/NZ) Again Wins Computer Troubleshooters’ Vendor of the Year Award
Melbourne, 4 November 2009. AVG (AU/NZ) Pty Ltd, the Australia, New Zealand and Pacific Islands distributor of the award-winning AVG Anti-Virus and Internet Security software, has been awarded the title of ‘Australian Vendor of the Year’ by Australia’s largest IT franchise, Computer Troubleshooters, for the second year running.
The more than 90 Computer Troubleshooters’ franchisees across Australia vote on criteria including product and service quality, to decide which vendor adds the most value to their businesses throughout the year.
According to Computer Troubleshooters Australia National Director, Nick Roche: “AVG (AU/NZ)’s product quality is well known, but it is their service quality which has given them the credibility to win the award for the second time.”
In presenting the award at the annual Computer Troubleshooters Asia Pacific Conference held in Melbourne last week Chip Reaves, Computer Troubleshooters’ Global CEO, said: “AVG has been a consistent and valuable global partner over the past five years and it’s great to see the local distributor recognised.”
In accepting the award, Peter Cameron, Managing Director, AVG (AU/NZ) said: “We have been awarded the 2009 Computer Troubleshooters Vendor of the Year Award because we supply a standard of service to our clients and resellers that is simply better than they receive from any other vendor.
“Resellers deal with so many vendors. To be recognised by them as standing out in the crowd is an outstanding achievement. And to win it two years in a row is just fantastic. This is a well deserved thank you to our staff for continuing to go that extra step for our customers.
“And, after only four years in business, having also just been ranked number eight on the BRW Fast 100 List [October 2009], it’s been a big month for AVG (AU/NZ).”
James Caldwell, AVG (AU/NZ)’s Channel Manager said: “The Computer Troubleshooters award is great encouragement for us to keep powering on, to find new ways for resellers to maximise the sales of our products. We will continue to invest to help secure the profitability of our channel.”
To build on the growing relationship, AVG (AU/NZ) presented the inaugural ‘Australian Computer Troubleshooters Reseller Award’ at the Asia Pacific Conference. The selection was based on a combination of 2009 sales, growth and marketing of AVG products by an Australian Computer Troubleshooters outlet.
Nick Roche described the winner, Computer Troubleshooters’ Sutherland franchise, as the fastest growing and best run operation in Sydney with its staff of seven handling quite a complex business. “In this situation, service and delivery is paramount. You really need reliable suppliers and strong technical support.”
On accepting the award, Director of the Sutherland franchise, Raj Gurmukhani, said: “AVG (AU/NZ) has the best reseller program. It’s very easy to manage renewals with their great web site. The award is a nice acknowledgement of our two-way loyalty.”