Sydney 6 July, 2012: Canon has posted a global Service Notice today regarding the front rubber grips of some EOS 650D (EOS REBEL T4i/EOS Kiss X6i in other markets) units produced in certain lots between 31 May and 15 June 2012.
Canon Australia confirms that it has not shipped any affected products into the Australian market, and does not believe that consumers who have purchased through Canon’s Authorised Resellers will be in possession of affected products.
Canon Australia has not means of identifying what products may have entered the Australian market from overseas via other channels (direct import from overseas or via local reseller of overseas products). However, in line with the global announcement, Canon Australia has posted the Service Notice on its website at the following URL:
www.canon.com.au/Support-Services/Support-News/Service-Notices/EOS-650D-DSLR-Camera
Purchasers of overseas product can use the information to identify whether their product is affected and support available.
Canon Australia understands that a process anomaly was identified for the 16-day production period mentioned above and was immediately rectified.
Canon apologises for any inconvenience caused by this issue.
Related links:
– See the Canon Australia Service Notice
– Find a Canon Authorised Reseller – http://www.canon.com.au/Support-Services/Dealer-Service-Locator
About Canon:
Canon is the world’s leading imaging brand that actively inspires with imaginative ideas that enable people to connect, communicate and achieve more than they thought possible through imaging solutions for business and consumers. Canon’s Australian R&D company, CiSRA, develops and exports digital imaging technologies for use in Canon products worldwide. Canon has ranked among the top-four US patent recipients* for the past 20 years, and had global revenues of around $US46 billion in 2011. Canon Australia also operates Canon Finance Australia, which offers one-stop shopping for customers wanting leasing or finance services. For more information, visit www.canon.com.au, www.facebook.com/canonaustralia, www.twitter.com/canonaustralia, www.youtube.com/canonaustralia