Melbourne, Australia, 10 August 2011 – Kogan will honour hundreds of orders that were placed during a website bug on www.kogan.com.au this morning.

Shoppers were able to incorrectly use several promotions in conjunction, with a $30 voucher being combined with today’s storewide free shipping resulting in over 500 orders of the Kogan Set Top Box and Personal Video Recorder for only $9 delivered, in addition to hundreds of other items.

The loophole went viral after being posted on OzBargain at 9.15am: http://www.ozbargain.com.au/node/50569

Ruslan Kogan said:

“This was a bug that we were unable to plug until 10:39am, resulting in hundreds of Kogan products being sold at well below cost price.

“We know we could hide behind our terms and conditions to get out of having to honour these transactions. Indeed, this is what many of our competitors have done in the past.

“But, we believe the bug in our website was entirely our responsibility and as a result will be honouring every single purchase made this morning at a significiant cost to our business.”

Ruslan Kogan is not available for further comment.